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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Perform KYC/KYB checks, due diligence reviews, and merchant application assessments.
- Ensure merchant files are compliant with Paytabs internal Policies, Visa, Mastercard, and local regulatory requirements.
- Collaborate with risk, legal, and compliance teams to mitigate onboarding risks and set accurate risk mitigation tools in place.
- Validate website content and online presence for card scheme compliance.
- Track onboarding progress, ensure timely updates, and maintain accurate records.
- Configure new merchants, merchant identifiers under systems and ensure proper testing and actions are taken in accordance to SLA s.
- Accommodate the ongoing maintenance requests for existing portfolio and ensure adherence to rules and set SLA s.
- Lead, support, conduct projects associated with merchants portfolio in accordance to requirements.
- Report suspicious applications or high-risk indicators to relevant stakeholders.
- Assist in onboarding audits and internal quality assurance checks.
Key Performance Indicators (KPIs)
- Number of merchant applications reviewed and approved per month.
- Onboarding SLA compliance rate.
- Rate of onboarding rejections due to missing/incomplete documentation.
- Accuracy of onboarding records as verified by QA reviews.
Desired Candidate Profile
Required Competencies
- Strong understanding of onboarding, compliance, and KYC/KYB procedures.
- Working knowledge of Mastercard and Visa rules.
- Attention to detail and high degree of accuracy.
- Effective communication with cross-functional stakeholders.
- Self-motivated and capable of handling high-volume workload.
Preferred Education and Experience
- Bachelor s degree in Business, Finance, or related field.
- 3+ years of experience in a PSP, acquiring bank, or fintech operations.
- Experience in payment onboarding or underwriting roles preferred.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Administration
Keywords
- Merchant Operation Services Executive
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