Merchant Partnership Manager TASC Outsourcing

About the Role: We are seeking a dynamic Merchant Partnership Manager to join our Abu Dhabi team. In this role, you will own the end-to-end merchant lifecycle—from onboarding and acquiring to ongoing relationship management—focusing on Buy Now, Pay Later (BNPL) solutions and merchant acquiring platforms. You will collaborate cross-functionally to drive adoption, optimize seller experiences, and achieve partnership growth targets. Responsibilities: Identify, prospect, and secure new merchant partnerships to drive BNPL and acquiring adoption Manage the end-to-end onboarding process for sellers, ensuring a seamless technical and operational integration Develop and execute strategies to increase transaction volume and revenue through merchant acquiring channels Serve as the primary point of contact for merchant partners, addressing technical and non-technical inquiries Negotiate commercial terms and partnership agreements in alignment with business objectives Collaborate with product, engineering, marketing, and operations teams to deliver solutions that meet partner needs Monitor partner performance metrics and implement initiatives to optimize engagement and retention Stay informed on industry trends, competitors, and regulatory developments in Abu Dhabi and the wider GCC market Required Qualifications: Minimum 3 years of experience in merchant partnerships, acquiring, or seller onboarding roles Technical expertise with BNPL platforms and merchant acquiring systems Proven track record of building and managing strategic non-technical partnerships Hands-on experience with end-to-end seller onboarding processes Bachelor’s degree in Business, Finance, Engineering or related field Excellent communication, negotiation, and stakeholder management skills Preferred Qualifications: Experience working in fintech or payments within the UAE/GCC region Familiarity with local regulatory requirements and compliance standards Advanced degree (MBA or Master’s) in a relevant discipline Fluency in English and Arabic Experience with CRM or partnership management tools such as Salesforce