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Job Description
Roles & Responsibilities
Power Platform Development
- Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.
- Development of Power Pages.
- Knowledge of Application Lifecycle Management (ALM) via Solutions.
- Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.
- Familiarity with integrating data from Dataverse, SharePoint, and other sources.
- Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.
Power Platform Administration & Governance
- Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).
- Deep understanding of Dataverse, governance strategies, environment planning, and security.
- Expertise in developing environment strategies (environment types, purpose, security roles).
- Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.
- Analytical skills for reporting and data analysis within PPAC and M365 audit logs.
- Capable of establishing and managing a Power Platform Center of Excellence (CoE).
Desired Skill Set:
Dynamics 365 Customer Engagement
- Up to date product knowledge in Dynamics 365 Customer Engagement modules:
- Dynamics 365 Sales.
- Dynamics 365 Customer Service.
- Dynamics 365 Customer Insights Journeys.
- Dynamics 365 Field Service.
Dynamics CRM On-premises
- Enterprise level administration and development focused specifically with:
- CRM infrastructure installation and configuration.
- CRM deployment configuration.
- CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows).
- CRM integration.
- Dynamics CRM Cloud Migration.
- Knowledge in CRM 2015+ build versions and upgrade experience.
- Architectural experience for Dynamics CRM on-premises.
- A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.
- Environment health assessment experience.
Desired Candidate Profile
Experience Level: Intermediate to expert in Power Platform governance, administration, and Power Apps development.
Technical Expertise: Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.
Power Platform Technologies: Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.
Enterprise Focus: Demonstrated experience in Power Platform administration and support within large-scale environments.
Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues.
Problem-Solving & Collaboration: Excellent analytical and collaboration skills.
Communication: Strong ability to engage with key stakeholders and cross-functional teams.
Certifications: Advanced Microsoft certifications preferred.
Consulting Experience: Previous customer-facing roles are highly desirable.
Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools.
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- IT Software
Keywords
- Microsoft Power Platform Engineer
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Concentrix Corporation