Mid-Level - Account Manager - Robusta - Octopus

Robusta Studio

Employer Active

Posted on 30 Oct

Experience

3 - 8 Years

Job Location

Cairo - Egypt

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
  • Understand client needs and objectives to offer tailored solutions and ensure client satisfaction.
  • Manage the day-to-day communication, project updates, and issue resolution with clients.
  • Coordinate internally with cross-functional teams (sales, marketing, operations, finance, etc.) to deliver successful outcomes.
  • Monitor account performance, prepare regular reports, and provide insights or recommendations for improvement.
  • Identify and pursue opportunities to grow existing accounts through upselling or cross-selling.
  • Support the negotiation and renewal of contracts and agreements in alignment with company objectives.
  • Stay updated on industry trends, competitors, and market conditions to provide strategic input.
  • Ensure all client deliverables are completed on time, within scope, and aligned with quality standards.

Desired Candidate Profile

Bachelor s degree in Business Administration, Marketing, or a related field.

  • 3 5 years of experience in account management, client servicing, or a related role (experience in [industry] is a plus).
  • Proven ability to manage multiple accounts and meet performance targets.
  • Strong communication, negotiation, and presentation skills.
  • Excellent organizational and time management abilities.
  • Problem-solving mindset with a focus on customer satisfaction and retention.
  • Proficiency in CRM software and MS Office (especially Excel and PowerPoint).
  • Team player with a positive attitude and the ability to work cross-functionally.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Mid-Level - Account Manager - Robusta - Octopus

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Robusta Studio

https://apply.workable.com/robusta/j/526796D814/