Middleware Specialist- Omani nationals only Tech IT Support Advanced and Services

Responsible for Application system integration including, Technical Analysis, API Development, ESQL Programming, Configuration and Environment support for Bank’s Middleware application in liaison with various IT teams. Key responsibilities of this position are given below:

▪ Design, develop and maintain complex integration services and APIs based on industry standards and best practices using:

• IBM’s App Connect Enterprise (previously IBM Integration Bus)

• IBM Message Queue (MQ)

• IBM DataPower

• IBM API Connect

▪ Modify or Enhance existing Message Flows and ESQL based on new business requirements, defect fixes and security/compliance needs

▪ Provide technical support for bank’s IT projects that involve integration between applications through the IBM middleware products listed above. This includes configuration fixes, code fixes, end-to-end testing support, user acceptance testing, performance and security testing support

▪ Perform all required monitoring activities for the supported systems, including operation of utilities to support customer system and data implementations

▪ Responsible for maintenance and emergency response outside of normal business hours as necessary

▪ Responsible for issue resolution & support in RCA analysis for Production incidents

▪ Must adhere to all standards & processes defined in the team for project delivery, peer review, security, incident & problem management

▪ Ensure corrective and preventive actions are undertaken

▪ Contribute ideas to improve team effectiveness

Principal Accountabilities

1. Responsible for design, development & supporting the Webservices/APIs used for integration of application systems

2. Liaison between infrastructure and application teams to ensure smooth delivery and maintenance

Personnel Specifications

Qualifications

1. Bachelor degree in Computer Science/Engineering

2. IBM Professional Certification – App Connect Enterprise

3. Desired Certifications:

   • IBM DataPower

   • IBM API Connect

   • IBM MQ

4. Other relevant IT certifications

Experience

▪ Minimum 8 years of hands-on experience in integration solutions using:

• IBM App Connect Enterprise (mandatory)

• IBM MQ (mandatory)

• IBM DataPower (desired)

• IBM API Connect (desired)

▪ Minimum 6 years of experience in:

• REST APIs

• Web Services (SOAP)

Training

Formal training in:
▪ IBM App Connect Enterprise / Integration Bus
▪ IBM MQ
▪ IBM DataPower

Other Skills and Abilities

▪ Programming experience in Java & J2EE systems
▪ Strong expertise in REST APIs & Web Services
▪ Knowledge of Unix/Linux systems, Banking applications & RDBMS
▪ Strong communication skills (oral & written)
▪ Experience in technical service integration
▪ Client interaction & requirement gathering experience
▪ Technical support and implementation experience

Interpersonal Skills

Ability to establish rapport and maintain relationships with business and coworkers

Analytical Thinking

Strong problem-solving ability and structured approach

Strategic Perspective

Ability to focus on overall objectives and strategies

Applying Standards

Good understanding and application of industry standards

Key Interaction

Skills Updates & Industry Developments

Ensure skills are updated as per industry trends

Achieving Results

Align work with business objectives

Building Relationships

Develop effective relationships across teams

Customer Focus

Understand and meet customer expectations

Communication

Strong communication skills with stakeholders, including reporting and presentations

Team Work

Ability to collaborate and contribute to team objectives

Influencing and Impact

Professional behavior and ability to motivate others

Innovation, Flexibility and Adaptability

Positive attitude towards change and business needs