Mobility and Sales services Customer Support Representative

Sutherland

Employer Active

Posted 6 hrs ago

Experience

2 - 4 Years

Job Location

Alexandria - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as a front-line interface with US customers
  • Role involves responding to customers over the phone and resolving their inquiries
  • Maintaining the customer experience and providing the best image to the company.
  • Provide excellent customer service to inbound callers.
  • Solve customer concerns.
  • Sell client products & offers.

Offered Package:

  • Attractive Packages + Sales bonus scheme + Uncapped commissions ( Equivalent to the USD bank rates ) +Overnight Shift Allowance.
  • Social Insurance and Private Medical Insurance Coverage.
  • Free and discounted activities, tournaments and team building
  • Free development sessions led by experienced professionals
  • Enjoy the account specific discounts on ( Restaurants , gyms , masters and multiple subscriptions)
  • Cash in on the daily bonuses on the floor
  • Enjoy the Lucky hour with double sales incentives

Working conditions:

  • 2 Days off per week
  • Rotational shifts.
  • 9 working hours including 1-hour Break.
  • Transportation for Night and Overnight Shift (Door to door)

Desired Candidate Profile

  • Fluent in English C1 is a Must
  • Graduates, Undergrads with no commitments & Dropouts are welcome to apply.
  • Alexandria resident is a must.
  • Egyptian Nationality is a must.
  • Having ex. in Call Centre (English Account) is preferred.
  • Soft and communication skills.
  • Males & Females

Company Industry

  • Telecom
  • ISP

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Mobility And Sales Services Customer Support Representative

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Sutherland

https://wuzzuf.net/jobs/p/lcosc1dpsbwd-mobility-and-sales-services-customer-support-representative-sutherland-alexandria-egypt