Mobility Supervisor

Orascom Investment Holding

The Mobility Supervisor will oversee the daily operations of the mobility service provider inside Giza Plateau. This role ensures the seamless availability, efficiency, and safety of buses and other mobility services, aligning with daily visitor forecasts and route demands. The Mobility Supervisor acts as the primary liaison between OPE and transportation vendors, guaranteeing compliance with operational, safety, and sustainability standards.

Key Responsibilities:

• Monitor and evaluate the performance of the contracted mobility service provider to ensure adherence to SLAs (Service Level Agreements), including punctuality, vehicle availability, and maintenance standards.
• Conduct daily inspections of buses, routes, and driver compliance with safety protocols.
• Collaborate with the Mobility Manager to design and optimize transportation routes based on visitor traffic forecasts, event schedules, and site preservation requirements.
• Ensure adequate bus allocation to meet peak visitor demand while minimizing environmental impact on the archaeological site.
• Analyze daily visitor forecasts (e.g., tour groups, events) to allocate buses and adjust schedules in real time.
• Coordinate with visitation and security teams to prevent overcrowding and ensure smooth transitions between stations
• Oversee preventive maintenance schedules to minimize downtime and ensure all buses meet safety and targeted operational standards.
• Maintain a reserve fleet for emergencies or unexpected surges in visitor numbers or staff requirements
• Enforce strict adherence to health, safety, and environmental regulations, including driver training, vehicle cleanliness, and emissions control (if applicable)
• Track KPIs such as on-time performance, vehicle utilization rates, and visitor satisfaction scores.
• Generate daily/weekly reports for the Mobility Manager, highlighting issues and recommending improvements
• Assist the Mobility Manager in managing fleet-related budgets, including fuel (if applicable), maintenance, licensing, and vendor contracts.