Moderator

GROOVY Medical Spa

Posted 30+ days ago

Experience

1 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Monitor online forums, social media channels, and community platforms to ensure adherence to GROOVY Medical Spa s guidelines and standards.
  • Facilitate positive and respectful interactions among community members, addressing conflicts and resolving disputes promptly.
  • Review, approve, or remove user-generated content to maintain a safe and welcoming environment.
  • Respond to inquiries, feedback, and reports from community members in a timely and professional manner.
  • Collaborate with marketing and customer service teams to align community engagement with overall brand messaging.
  • Identify and escalate potential issues, including inappropriate behavior or content, to relevant internal teams.
  • Develop and implement community engagement initiatives, such as contests, Q&A sessions, or wellness discussions.
  • Track and report on community trends, member sentiment, and engagement metrics.
  • Educate community members about GROOVY Medical Spa s services, policies, and values.
  • Continuously update moderation strategies to reflect evolving community needs and digital best practices.
  • Bachelor s degree in communications, marketing, psychology, or a related field.
  • Minimum of 1 year and up to 5 years of experience in community moderation, social media management, or a related role.
  • Excellent written and verbal communication skills.
  • Strong conflict resolution and problem-solving abilities.
  • Familiarity with online community platforms, social media tools, and moderation software.
  • Ability to work independently and as part of a collaborative team.
  • High level of empathy, patience, and professionalism.
  • Strong organizational and multitasking skills.
  • Attention to detail and ability to enforce guidelines consistently.
  • Willingness to work flexible hours, including evenings or weekends as needed.

Desired Candidate Profile

  • Bachelor s degree in communications, marketing, psychology, or a related field.
  • Minimum of 1 year and up to 5 years of experience in community moderation, social media management, or a related role.
  • Excellent written and verbal communication skills.
  • Strong conflict resolution and problem-solving abilities.
  • Familiarity with online community platforms, social media tools, and moderation software.
  • Ability to work independently and as part of a collaborative team.
  • High level of empathy, patience, and professionalism.
  • Strong organizational and multitasking skills.
  • Attention to detail and ability to enforce guidelines consistently.
  • Willingness to work flexible hours, including evenings or weekends as needed.

Company Industry

  • Fitness
  • Wellness
  • Gym
  • Salon
  • Spa

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • Moderator

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

GROOVY Medical Spa

https://wuzzuf.net/jobs/p/6szzw9jqhleo-moderator-groovy-medical-spa-cairo-egypt