Monitoring, Evaluation, Accountability, and Learning

Project HOPE

Employer Active

Posted 9 hrs ago

Experience

5 - 9 Years

Job Location

Palestine - Palestine

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


POSITION SUMMARY:
The MEAL Coordinator provides technical leadership for the design, implementation, and continuous improvement of Project HOPE s MEAL systems at the country level. The role ensures that quality data, evidence, and community feedback inform decision-making and program adaptation, while promoting a culture of accountability and learning in line with Project HOPE s Global MEAL Strategy, donor requirements and inter-agency standards (CHS, Sphere, IASC).
This position reports to the Country Director and maintains a technical line with the MEAL Advisor from the Project HOPE Technical Unit.
PRINCIPAL RESPONSIBILITIES:
MEAL Systems, Quality Assurance, and Learning:
• Develop and oversee the country-level MEAL Strategic Framework, ensuring that it aligns with Project HOPE s Global MEAL Strategy, donor expectations, and inter-agency standards (CHS, Sphere, IASC).
• Lead the management, review, and regular updating of the Indicator Tracking Table (ITT) for all active projects, ensuring data accuracy, completeness, and timeliness of reporting across indicators.
• Integrate indicator results into digital dashboards for real-time visualization and decision-making.
• Supervise the design, testing, and rollout of data collection tools (digital and paper-based), including KoboToolbox, ODK, DHIS2, or Excel templates, ensuring harmonized indicator definitions and metadata consistency.
• Coordinate the regular cleaning, validation, and analysis of datasets in collaboration with MEAL Officers and IM/ICT staff.
• Facilitate periodic data review and reflection meetings to support adaptive management and learning.
• Conduct systematic Data Quality Assurance (DQA) reviews, data audits, and spot checks, providing feedback to program teams and partners for corrective action, and ensure that corrective actions are tracked and documented.
• Ensure strict compliance with Project HOPE s Data Protection and Information Security Policy, including informed consent, secure data storage, encryption, and confidentiality protocols for beneficiary information.
Accountability to Affected Populations (AAP) and Safeguarding:
• Work jointly with the Compliance and Safeguarding departments to maintain safe, inclusive, and transparent Complaints and Feedback Mechanisms (CFMs), ensuring timely intake, referral, closure, and reporting.
• MEAL consolidates, analyses, and reports on non-sensitive community feedback trends; Compliance leads case handling and investigations of sensitive issues (SEA, fraud, safeguarding).
• Support awareness-raising with communities about Project HOPE s interventions, eligibility, entitlements, and available feedback channels.
• Ensure adherence to Do No Harm, data protection, and informed consent standards in all MEAL processes.
Evaluations and Research:
• Lead baseline, mid-term, and final evaluations, including ToR development, sampling, tool design, and analysis to inform program teams and partners for learning and adaptation.
• Manage internal and external evaluation consultancies, ensuring methodological rigor and ethical compliance.
• Coordinate thematic or operational studies in collaboration with technical leads and partners.
• Document lessons learned and good practices in concise learning briefs or presentations for internal and external sharing.
Partner Support and Capacity Strengthening:
• Provide ongoing mentorship and technical support to implementing partners and field teams on MEAL tools, data management, analysis, and reporting.
• Build MEAL capacity through targeted training, coaching, and peer learning.
• Ensure partner compliance with Project HOPE s MEAL frameworks, reporting standards, and data protection policies.
• Conduct joint data reviews or field monitoring visits with partner MEAL focal points to reinforce quality and accountability.
Reporting, Donor Compliance, and Coordination:
• Consolidate and analyze MEAL data for timely submission of inputs to donor and internal reports (monthly, quarterly, annual).
• Ensure MEAL data supports financial and narrative reporting, including audits and donor verification processes. Collaborate closely with technical teams, Information Management , Information and Communications Technology IM/ICT, and cluster coordination groups to harmonize indicators and data-sharing.
• Represent Project HOPE in inter-agency MEAL coordination fora, joint assessments, and sectoral technical groups.
• Ensure that the ITT and project dashboards feed into donor reports and management reviews, maintaining clear audit trails and supporting evidence for reported achievements.
• Contribute to cross-country MEAL knowledge exchange and ensure alignment with regional/global learning initiatives.
Team Management and Development:
• Provide guidance and supportive supervision to MEAL Officers and Assistants, including setting objectives, performance reviews, mentoring, and professional development plans.
• Build a culture of accountability, teamwork, and continuous learning within the MEAL team.
• Ensure staff adherence to Project HOPE s Code of Conduct, Safeguarding, and PSEA policies
MINIMUM QUALIFICATIONS:
• Bachelor or Master s degree in Social Sciences, Public Health, International Development, Statistics, or relevant field (Bachelor s with 5+ years relevant experience acceptable).
• At least 5 years experience in MEAL within humanitarian or development settings, including 3 years in a supervisory or coordination role.
• Proven experience designing and implementing MEAL systems (logframes, MEAL plans, evaluations, CFM, DQA).
• Proficiency with KoboToolbox/ODK, DHIS2, and Excel/Power BI data analysis.
• Experience with digital data management, dashboards, and data visualization tools preferred.
• Familiarity with CHS, Sphere Standards, and humanitarian accountability principles.
• Strong interpersonal and communication skills in English and Arabic.
• Demonstrated leadership, analytical, and mentoring abilities.

Company Industry

Department / Functional Area

Keywords

  • Monitoring
  • Evaluation
  • Accountability
  • And Learning (MEAL) Coordinator

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