MS Dynamics 365 (CRM)

BlackStone eIT

Responsibilities

• Design, develop and deploy solutions using Microsoft Dynamics 365 (CRM) in both on-premises and cloud configurations.
• Customize CRM solutions to meet specific business needs while adhering to best practices and standards.
• Manage and support integrations with other systems, ensuring smooth data flow and consistency across platforms.
• Work closely with stakeholders to gather requirements and provide technical expertise in implementing CRM functionalities.
• Conduct testing, debugging, and troubleshooting of CRM applications to ensure high performance.
• Provide training and support to end-users to optimize product usage.
• Stay updated with the latest advancements in Microsoft Dynamics 365 and recommend enhancements as necessary.
• Create and maintain documentation related to system configurations, processes, and user guides.

Skills

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 years of experience working with Microsoft Dynamics 365 CRM, particularly in both on-premises and cloud settings.
• Strong expertise in customizing, configuring, and deploying Dynamics 365 CRM solutions.
• Proficient in C#, JavaScript, HTML, and RESTful APIs for custom development.
• Experience with data migration, integration, and ETL processes.
• Solid understanding of CRM design principles, workflows, and data modeling.
• Capability to troubleshoot and resolve issues and performance bottlenecks effectively.
• Excellent communication and organizational skills.
• Ability to work collaboratively in a fast-paced environment.
• Relevant certifications in Microsoft Dynamics 365 are a plus.
• Familiarity with Agile project methodologies is advantageous.