MWR Lead

Amentum

DUTIES:

• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
• Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
• Maintain constant surveillance of patrons in the facility. Act immediately and appropriately to secure the safety of patrons in the event of an emergency.
• Implement appropriate emergency plans in the event of incidents and provide emergency care and treatment as required until the arrival of emergency medical services.
• Ensure bulletin boards are up to date with recent and upcoming flyers, as well as provide assistance in setting up and tear down compound wide events and programs.
• Direct MWR Technicians and Coordinators in the performance of their duties.
• Ensure MWR employees adhere to Performance Work Statement (PWS) and SOP Procedures to include those for MWR, Key Control, Quality, Safety, Property and others.
• Present professional appearance and attitude always and maintain a high standard of customer service.
• Perform various daily maintenance and cleaning duties as directed to maintain a clean and safe facility.
• Prepare and maintain appropriate activity reports.
• Adherent to SOP procedures, work instructions, and Amentum policies and procedures.
• Work a flexible schedule to include nights, weekends, and holidays.
• Perform additional duties and projects assigned.

REQUIRED:

• Minimum Acceptable Experience Level:
  • Two (2) years experience in the Customer Service-related field.
  • One (1) year experience working in a Sports/Recreation related field.

Knowledge, Skills, and Abilities:

• Understanding of maintenance requirements for fitness machines.
• Customer service skills and self-motivation with the ability to work independently in addition to working with a team.
• Commitment to maintaining a high-performance team which delivers customer service excellence.
• Ability to organize events and activities.
• Good physical condition - The work requires some physical exertion such as long periods of standing when overseeing programs. Recurring bending, stooping, stretching, twisting and heavy lifting (over 50 pounds). Ability to demonstrate physical fitness techniques.
• Knowledge of principles and processes involved in supporting MWR operations at an overseas facility.
• Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
• Cross-cultural sensitivity with an international perspective.
• Excellent organizational and time management skills.
• Must have intermediate level Excel skills and familiarity with other Microsoft Office programs (Word, Outlook, PowerPoint).
• Ability to become an active and functioning member of a team.
• Ability to be innovative and be an agent for change.
• Expert communication skills to facilitate and disseminate information.

Education: A high school diploma or GED.

Licenses and Certifications:

• Valid drivers license.
• CPR/First Aid and AED Certifications or ability to obtain.

• Security Vetting:
• Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.