Network Control SPL

J&T Express Egypt

1. Real-Time Monitoring and Emergency Response:

• Operational KPI Monitoring: Systematically track key performance indicators (KPIs) such as delivery success rates and sorting efficiency. Analyze abnormal data and drive improvement plans (e.g., adjusting pickup/signature timelines).
• Immediate Emergency Response: Instantly address and resolve transport delays, vehicle breakdowns, and other emergencies. Initiate emergency plans within 30 minutes (e.g., coordinating with the reserve fleet management team, or liaising with branches/main centers to adjust routes).
  2. Scheduling Command and Resource Management:
• Intelligent Route Planning: Optimize transportation routes based on real-time factors including loading status, traffic conditions, and weather forecasts, making temporary adjustments as necessary. (Requires coordination with the Operations Manager and Regional Manager).
  3. Monitoring Systems and Equipment Management:
• Operational Compliance Verification: Conduct random checks of sorting, loading, and unloading processes via surveillance cameras to ensure strict adherence to safety and operational standards.
• Equipment Maintenance: Regularly verify the status of monitoring systems, GPS devices, and ensure proper equipment naming conventions are followed.
  4. Peak Season and Special Condition Management:
• Peak Season Continuity: Develop and follow comprehensive plans to maintain seamless operations during high-demand seasons (e.g., Black Friday, Eid Al-Adha).
• Weather Condition Response: Implement pre-emptive plans to mitigate the risks of operational delays caused by adverse weather conditions.
  Work System and Requirements:
• Working Hours: The role involves a rotational shift system and requires mandatory commitment to night shifts.
• Daily Shifts (Rotation): The working schedule operates on two daily shifts:
• Shift 1: 03:00 PM (15:00) to 12:00 AM (Midnight)
• Shift 2: 12:00 AM (Midnight) to 09:00 AM (09:00)
• Weekly Rest Day: One day off per week (either Wednesday or Friday).
• Note: The two specialists cannot take the same day off in the same week.
• Coverage Obligation (Day Off): When one employee is on their day off, the other must cover with an extended shift from 06:00 PM (18:00) to 06:00 AM (06:00).

• Age: Must be between 25 and 45 years old.
• Language: Basic knowledge of the English language is preferred.
• Technical Skills: Proficiency in basic computer skills is required.
• Commitment: Must accept the mandatory night shift schedule and rotational duties.