Network Engineer

Client of NOK for Human Capital

In this role, you will provide daily operational support, analysis, and implementation enablement to technology squads and Centers of Excellence. You will maintain documentation, ensure data accuracy, and support reporting needs to enable smooth BAU operations. You will also contribute to projects, process improvements, and issue resolution to strengthen overall system reliability.

Review, build, and maintain functional and technical documentation, communications, and policies.

Support workshops, meetings, testing activities, and issue resolution.

Conduct quality assurance checks on data, inputs, and outputs.

Prepare and maintain reporting dashboards and artefacts across tools such as Jira, Excel, and Planview.

Assist with small projects and initiatives to ensure timely and accurate delivery.

Implement new processes and contribute feedback to improve compliance and efficiency.

Adhere to established policies, processes, and SOPs to ensure consistent service delivery.

Provide internal customer service in line with organizational service standards.