Network Engineer

Client of Brunel

Designs, Implements, and maintains network traffic flow policy and configuration of routers, firewalls, IPS, VPN, DNS/DHCP, Switches (core, distribution, access), wireless, voice, and other information systems and network devices.

Assists in analyzing and diagnosing all network and voice failures, packet captures, and reading debug logs, glitches, and malfunctions.

Ensures continuous enhancements to guarantee efficient resource utilization and agreed response times to end-users.

Supports the maintenance, operation, and upgrade of all networks, security, and voice infrastructure on campus and home office setup and ensures timely backup of the configurations.

Security hardening of the network, security, and voice appliances for the maximum availability and integrity of the network resources.

Ensures all system vulnerabilities, alerts, and security logs messages from security and networking equipment are monitored and appropriate actions are taken.

Assists in maintaining compliance with cybersecurity practices and

Provides end-user and client support for network and voice-related requests and provides meaningful and timely updates to clients on the ticketing

Handles operational issues independently and maintains

Liaises with vendors, suppliers, and IT teams (WCM-Q, WCM-NY, CU-Ithaca) to resolve security, network, and voice faults or upgrades.

Creates and maintains documents related to projects, change management, hardware installation and configuration, upgrades, fault diagnostics, preventive maintenance, and resolutions.

Performs other related duties as assigned