Nurse Supervisor NMC healthcare LLC

These must be upheld in accordance with the Code of Conduct, Scope of Practice, and licensure as per the regulator.

The post holder will:

• Always speak up if safety is a concern

• Treat all patients with kindness, respect and compassion.

• Recognize and work within the limits of their own competence

• Take responsibility for their own actions

• Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible.

• Perform additional duties when required

Education and Training:

• Ensure relevant training and competency is undertaken to deliver care safely

• Maintain up-to-date mandatory training requirements.

• Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.

• Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.

• Support and supervise pre-registration and new nurses and other health care workers when required.

• Participate in teaching, mentorship and preceptorship when required.

• Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.

• Participate in Performance Improvement Plans when required.

• Share knowledge and skill with others, to improve patient care and services.

• Ensure they are skilled, trained and competent before using any medical device.

• Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.

Quality Assurance and Governance:

• Speak up, if something isn't right.

• Maintain awareness of and comply with, the NMC Policies and Procedures

• Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.

• Uphold the regulatory and accreditation standards.

• Continually seek to improve the service of and care delivery for patients and their families.

• Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.

• Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.

• Promote customer service based on NMC patient satisfaction results.

• Share best practices and quality patient outcomes through audit.

• Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.

• Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence

• Be familiar with emergency and evacuation procedures

• Not willfully or recklessly endanger anyone’s health and safety

• Assist with the preparation of risk assessments

• Report OSH Hazards, incidents, Near misses and issues

• Reduce, Reuse, Recycling of waste as much as possible

• Attend all OSH Trainings, awareness programs and mock drills.

• Participates in the OSHMS audits, inspections, ensuring standards are maintained

Nurse Supervisor will: 

• Provide clinical guidance, direction and support for all Nurses and Caregivers in their departments and across the facility.

• Ensure that all relevant clinical areas are running efficiently and safely together with the involvement of all Nurse Managers and the Director of Nursing.

• Ensure all clinical areas are staffed accordingly, provide supervision to all nursing personnel in the clinical areas, directs, and assists as required.

• Direct the movement of nursing staff to support clinical need, in accordance with nurse’s scope, training and competence.

• Perform direct clinical nursing care when required, mandating the requirement to wear NMC nursing uniform.

• Conduct regular clinical rounds with nursing and other members of the inter-professional team.

• Conduct regular clinical rounds talking with patients and patient bystanders being cared for within their clinical areas, to support patient experience. Action and execute patient feedback to support a positive patient experience.

• Assist with the clinical supervision and education of staff, advancement of process changes, accountability and responsibility for all patient care activities and daily operations.

• Carry out patient admissions, discharges, internal and external transfers as required.

• Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.

• Promote a patient focused approach to care in collaboration with all relevant health professionals, acting, as an ambassador for the facility in clinical and medical services.

• Maintain and demonstrates clinical competence using evidence-based practice, nursing knowledge, research and reflective practice in all aspects of patient care including those with complex needs.

• Ensure that the Nurses are providing patient care within the facility and that it is performed in accordance with established policies and procedures.

• Establish, plan, implement and monitor KPIs that are relevant to the business and department(s).