Office Administrative Operations Professional & Support (Remote)

Client of Pulse Media NL

We are seeking a highly organized, dependable, and detail-oriented Administrative Assistant to join our growing remote operations team. This role is critical in supporting administrative workflows and operational processes across regional teams serving the MENA region (UAE, Qatar, and Saudi Arabia).

Your work will help create clarity, reduce operational friction, and ensure information remains accurate and accessible.

Key Responsibilities

Administrative Data Management & Record Keeping

• Maintain and update spreadsheets and internal databases using Google Sheets or Microsoft Excel
• Review data for completeness, accuracy, and formatting consistency
• Standardize records (names, contact details, region identifiers, notes)
• Identify duplicates, errors, inconsistencies, or missing information
• Flag unclear or incomplete data for follow-up
• Maintain structured file naming and folder organization
• Support reporting through clean and reliable datasets
• Keep accurate logs of updates and corrections

Task & Administrative Request Coordination

• Review and categorize incoming administrative requests
• Assign or route tasks to appropriate team members
• Track progress from assignment to completion
• Follow up on overdue or incomplete tasks
• Maintain clear documentation of task status
• Communicate effectively when clarification is needed

Tracking Systems, Logs & Reporting

• Update trackers for completed, pending, and in-progress work
• Log daily activities, issues, and follow-ups
• Prepare brief progress summaries
• Identify recurring issues or workflow gaps
• Escalate inefficiencies when patterns emerge
• Support reporting with organized documentation

Scheduling & Coordination Support

• Confirm team availability
• Update calendars based on instructions
• Send reminders for deadlines and milestones
• Track onboarding progress and checklist completion
• Support coordination to ensure smooth execution of tasks

Quality Assurance & Documentation Standards

• Review work for accuracy and formatting before submission
• Maintain consistent folder structures and naming conventions
• Ensure documents are accessible and easy to locate
• Support updates to internal process documentation
• Follow and maintain SOP (Standard Operating Procedure) compliance

Performance Expectations

• High accuracy with minimal errors
• Strong attention to detail
• Consistent and reliable task completion
• Clear communication when encountering blockers
• Proactive follow-up on missing information
• Strong organizational and file management skills
• Ability to follow SOPs precisely
• Accountability in a remote work environment

Work Details

• Location: Fully Remote (Work From Home)
• Region Supported: MENA (UAE, Qatar, Saudi Arabia)
• Schedule: Flexible with consistent availability required
• Hours: Full-time or part-time (depending on workload)
• Compensation: Based on experience and engagement level