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Experience
1 - 5 Years
Job Location
Education
Secondary School, Any Graduation
Nationality
Any Nationality
Gender
Any
Benefits
Annual Air Ticket, Medical Insurance
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Overview
Responsible for attesting documents on behalf of the Ministry of Foreign Affairs UAE.
Key Responsibilities
Manage the Attestation & Apostille services business with the objective of profitability.
Generate new business for Attestation & Apostille services through Government agencies, Diplomatic Missions, Corporates, and individuals for MoFA customers.
Establish operational procedures for Attestation & Apostille services to ensure smooth business dealings with several missions, corporates, and other government agencies.
Set out quality standards for various operational areas to ensure minimisation of turnaround time (TAT) and failures.
Implement Standard Operating Procedures (SOPs), Service offerings presentations, Business Proposals and Process documents.
Liaise with Attestation & Apostille services partners regarding process adherence and timelines.
Ensure timely delivery of quality output.
Develop and build marketing collaterals for Attestation & Apostille services.
Maintain compliance with VFS Global defined information security policies and procedures applicable to the role.
Lead the Request for Proposal (RFP) process regarding Attestation & Apostille services.
Ensure professional development of colleagues and team members by recognising training needs and arranging for requisite training.
Assure internal and external customer satisfaction.
Desired Candidate Profile
Experience
2-4 years of experience in Attestation Services - Operations and Business Development, preferably in UAE.
Critical Competencies
Demonstrate an entrepreneurial mindset and capacity to drive innovation.
Exhibit a commitment to quality and customer service excellence.
Possess effective teamwork and collaboration skills.
Maintain a strong understanding of diversity, equity and inclusion principles.
Be orientated towards personal and professional development.
Demonstrate a proven ability to deliver results and meet targets.
Showcase exceptional communication and interpersonal skills.
Exhibit digital literacy and proficiency in relevant software tools.
Possess leadership qualities and the ability to inspire and motivate others.
Possess in-depth knowledge and understanding of systems and processes.
Embody strong negotiating & influencing skills.
Exhibit strong interpersonal skills.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Attestation Specialist
- Document Verification Officer
- Customer Service
- Authentication Services Officer
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VFS Global
As the global leader in trusted technology services, empowering secure mobility for governments and citizens, VFS Global embraces technological innovation including Generative AI to support governments and diplomatic missions worldwide. The company manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its governments, increasing productivity and enabling them to focus entirely on the critical task of assessment.
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