Send me Jobs like this
Nationality
Iraqi
Gender
Any
Vacancy
8 Vacancies
Job Description
Roles & Responsibilities
Job Profile : In this role, your primary responsibility will be to provide exceptional service to applicants and other visitors.
Job Description :
Customer Service: Interact with applicants/visitors in a friendly and professional manner, ensuring a positive customer experience.
Information and Assistance: Provide accurate and up-to-date information on application procedures, requirements, and related services. Assist applicants in filling out application forms and guide them through the process.
Document Verification: Review and verify application documents for completeness and accuracy, ensuring all necessary supporting materials are included.
Appointment Schedules: Manage appointment schedules and ensure timely processing of applications. Assist in the coordination of process and other related services.
Issue Resolution: Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve as per customer's satisfaction.
Data Entry: Accurately input applicant information into our systems, maintaining a high level of data integrity.
Administrative Support: Provide general administrative support to the relevant Application Centre operations, including record-keeping, handling phone inquiries, and managing customer queues.
Desired Candidate Profile
Minimum Requirement:
Education
High School/ Graduate or global equivalent degree.
Experience
2 – 5 years of experience preferably in Travel and Tourism or Service and Hospitality industry with experience in documentation and customer services is required.
Employment Type
- Full Time
Company Industry
- Travel
- Tourism
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Services
- Operations Executive
- Operations Officer
- Document Handling
- Office Administration
- Operations Associate
- Customer Handling
- Customer Support
- Customer Relations
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
VFS Global
As the global leader in trusted technology services, empowering secure mobility for governments and citizens, VFS Global embraces technological innovation including Generative AI to support governments and diplomatic missions worldwide. The company manages non-judgmental and administrative tasks related to applications for visa, passport, and consular services for its governments, increasing productivity and enabling them to focus entirely on the critical task of assessment.
Read MoreJoseph Baptista Raphael Britto - Joseph Baptista Raphael Britto
Wafi Mall, Falcon Phase 2, Dubai, United Arab Emirates (UAE)
Similar Jobs
Deputy Manager Operations
VFS Global
- 2 - 7 Years
- Baghdad , Arbil , Al Basrah (Iraq) - Iraq
Data Entry Operator
R O C HUMAN RESOURCES CONSULTANCIES
- 1 - 2 Years
- Dubai - United Arab Emirates (UAE)
Office Assistant
Al Enayah Al Sehriah Beauty Salon
- 1 - 3 Years
- Dubai - United Arab Emirates (UAE)
AV Admin Technical Coordinator
AVC Dubai
- 0 - 2 Years
- Dubai - United Arab Emirates (UAE)
Data Entry Operator
Confidential Company
- 0 - 2 Years
- Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)