Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Major accountabilities:
- Identify market insights and opportunities through customer interactions, while scouting centers, key opinion leaders (KOLs), and opinion leaders (OLs) by disease within the assigned territory.
- Execute marketing activities at both central and regional levels, collaborating with Marketing and Medical teams to maximize impact and address specific needs for each patient segment.
- Monitor product performance and external environment using appropriate tools, taking corrective actions when necessary to achieve business objectives and ensure alignment with market dynamics.
- Monitor and control brand budgets, forecasts and expenses and assess the marketing mix of the product to evaluate cost effectiveness and results.
- Strong ability to design and orchestrate a full omnichannel engagement experience.
- Deliver exceptional customer experience through orchestrating the Omni-channels customer engagements and delivering personalized content (Right message/content, Right channel, Right time) to address the customer needs within the specific customer journey.
- Experimenter for different engagement models, sharing feedback and insights and suggestions for improvement.
- Continuously assessing Customer Experience (CX) and promptly attending to Customer feedback and suggestions.
- In depth understanding of patient journey pains and gains.
Desired Candidate Profile
Bachelor's degree in any discipline.
Minimum 3 years of experience in digital marketing or Customer Digital Engagement in pharmaceutical industry
Digital Savvy and demonstrated ability to use digital tools
Strong communication skills with ability to collaborate cross functionally
Fluency in English and Arabic Languages
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Omnichannel Engagement Manager
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Novartis
Join us in shaping the future of customer engagement within different specialties across Egypt. The OCE manager key accountability is to manage Novartis relation with mass number of HCPs from targeted specialty to deliver valuable knowledge and promote our brands through digital engagement model (digital tools only). They must have a deep understanding in the respective disease strategy. Maintain and enhance knowledge of disease areas, products, product strategy, positioning, key messages, programs, company developments, customers, and competitors. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500 , promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability:IN , Purple Space , and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together?
Similar Jobs
Omnichannel Engagement Specialist
EVA Pharma
- 3 - 8 Years
- Egypt - Egypt
Brand Manager (Consumer Brands)
Areen Middle East LLC
- 5 - 8 Years
- Dubai - United Arab Emirates (UAE)
Digital Marketing Manager
American Hospital Dubai LLC
- 5 - 8 Years
- Dubai - United Arab Emirates (UAE)
Marketing Manager
Legend Holding Group Ltd
- 5 - 10 Years
- Dubai - United Arab Emirates (UAE)
Influencer Marketing & Celebrity Partnerships Manager Egypt & MENA
Maa-Althahab
- 3 - 8 Years
- Cairo - Egypt