On-ground Operations Specialist

EZeats

Employer Active

Posted 9 hrs ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide on-ground support at partner restaurants to ensure seamless daily operations.
  • Train new restaurant staff on using EZeats platform and tools.
  • Proactively engage with waiters and restaurant staff to adapt our system by showcasing its benefits.
  • Build strong relationships with branch managers, acting as their primary point of contact.
  • Monitor restaurant performance and assist in optimizing operations during peak hours
  • Meet monthly targets for the number of orders and work to enhance customer satisfaction.
  • 1-3 years of experience in on-ground operations, hospitality, or a related field.
  • Ability to work full-time, under an on-site arrangement, with flexibility for occasional travel between locations.
  • Strong interpersonal and communication skills for effective collaboration with restaurant staff and internal teams.
  • Demonstrated problem-solving abilities and a proactive approach to addressing operational challenges.
  • Excellent organizational skills and attention to detail.
  • Ability to thrive in a fast-paced, evolving environment.
  • Willingness to work flexible hours, including evenings or weekends if required.

Desired Candidate Profile

  • 1-3 years of experience in on-ground operations, hospitality, or a related field.
  • Ability to work full-time, under an on-site arrangement, with flexibility for occasional travel between locations.
  • Strong interpersonal and communication skills for effective collaboration with restaurant staff and internal teams.
  • Demonstrated problem-solving abilities and a proactive approach to addressing operational challenges.
  • Excellent organizational skills and attention to detail.
  • Ability to thrive in a fast-paced, evolving environment.
  • Willingness to work flexible hours, including evenings or weekends if required.

Company Industry

Department / Functional Area

Keywords

  • On-ground Operations Specialist

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