On-site Service Engineer - Tools & Assembly Systems
Atlas Industrial Equipment Co
Employer Active
Posted 1 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Able to delivery of service product (Start-up, Maintenance, and Optimization) with excellent
Plan and manage On-time preventive maintenance for Improving tool performance and Extending tool lifetime
Be responsible for the onsite contract operational KPIs (MTTR, MTBF, Availability etc.) and ensure the target fulfillment.
Update and report status of progression and KPIs directly to Onsite Service Leader / Service Supervisor.
Maintain regular meetings with customers to identify the customer s requirement, analyze their demands and deliver gap closure plan.
Keep effective interaction with other function (such as project and sales) to setup and optimize the cross functional processes.
Support project with be assigned from Onsite Service Leader / Service Supervisor.
Maintain global operation standard of TMC (Tool Management Center) system
Develop cost saving program and improvement activity (kaizen) as information to support renewal service contract proposal with Service Sale.
Experience requirements:
- 2-3 years of technical field service experience maintaining and repairing industrial Electric Tool/ equipment (Atlas Copco and other) or equivalent
- High level of customer service through excellent interpersonal skills and professionalism
- Ability to troubleshoot, test, repair and service technical equipment
- English speaking is a must and Arabic is preference
- Ability to work flexible shifts and to adapt to changing work schedules
Knowledge:
- Strong mechanical and electrical skills.
- Computer literate
- Preference of Good command of spoken and written English
Educational requirements:
Diploma or higher Mechanical or Mechatronic or Electrical Engineering or related equivalent
Personality requirements:
- Service mind characteristic
- Leading and developing others
- Communication skills
- Problem solving
- Result orientation
- Teamwork
Behaviors:
- Customer oriented
- Well organized
- Sense of Urgency
Desired Candidate Profile
Experience requirements: 2-3 years of technical field service experience maintaining and repairing industrial Electric Tool/ equipment (Atlas Copco and other) or equivalent
High level of customer service through excellent interpersonal skills and professionalism
Ability to troubleshoot, test, repair and service technical equipment
English speaking is a must and Arabic is preference
Ability to work flexible shifts and to adapt to changing work schedules
Knowledge: Strong mechanical and electrical skills. Computer literate Preference of Good command of spoken and written English
Educational requirements: Diploma or higher Mechanical or Mechatronic or Electrical Engineering or related equivalent
Personality requirements: Service mind characteristic Leading and developing others Communication skills Problem solving Result orientation Teamwork
Behaviors: Customer oriented Well organized Sense of Urgency
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Engineering
Keywords
- On-site Service Engineer - Tools & Assembly Systems
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