Online Account Manager - Local Shops

Delivery Hero

WHAT S ON YOUR PLATE?

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.

• Maintain continuous business relationships with vendors via regular phone calls and mails.

• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies.

• Make sure that the item lists of the vendors are up to date at all times.

• Optimize the vendor content (MOA, delivery time, prep time, etc).

• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

• Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter.

• Generate vendor coupons, promotions, and vouchers from existing vendors.

• Convince vendors for brand promotion of Talabat pictures.

• Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features

• Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).

• Encourage vendors to subscribe to the online payment gateway.

• Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery

• related to the brand on Sales Force.