Online Store Operator and Customer Service Specialist

Voile Et Lumiere

Key Responsibilities:

• Respond promptly to customer inquiries via social media and calls.
• Handle customer complaints and escalations via phone or online platforms.
• Process and track orders.
• Manage website updates, including data entry, product listings, and images.
• Manage stock and stock inventory.
• Collaborate with team to ensure smooth operations.
• Handle order packaging and logistics tasks, ensuring timely and accurate dispatch.
• Oversee customer returns and exchanges.

Note: Work from office is required.