Onsite Support Engineer
DXC Technology
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Role
Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to Desktops, Laptops, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services and Technical Service Desk.
Responsibilities
- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Support the development of infrastructure documentation, including incident logs and records.
- Proficient knowledge and understanding of Desktop software and hardware technologies.
- Troubleshooting issues on Windows Clients (End user machines)
- Experience with Service management tool
- Should have good knowledge on EUC tools, remote support tools, MS office and outlook.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 1+ years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and technical knowledge
- A continuous learner that stays abreast with industry knowledge and technology
Desired Candidate Profile
We are currently looking for:
Onsite Support Engineer
Job location: onsite in Riyadh
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 1+ years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and technical knowledge
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus"
Company Industry
- IT - Software Services
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Onsite Support Engineer
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DXC Technology
DXC Technology (NYSE: i>DXC/i>) is the world s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, i>DXC/i> Technology serves nearly 6,000 private and public sector clients across 70 countries. The company s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. i>DXC/i> Technology is recognized among the best corporate citizens globally. For more information, visit www.i>dxc/i>.technology.