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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Define TASMU 2.0 operational architecture and service management model across capabilities (ITIL-aligned where applicable).
Establish observability standards: metrics/logs/traces/audits, OpenTelemetry instrumentation, dashboarding, alerting, and anomaly detection.
Define SLO/SLAs/OLAs, error budgets, and operational KPIs; ensure vendors deliver evidence and meet acceptance gates.
Design incident management workflows (triage, escalation, RCA), integrate with ITSM, and standardize runbooks/playbooks.
Define change and release management practices (CAB inputs, deployment rings, canary/rollback, feature flags coordination).
Establish resiliency and DR requirements: backup/restore patterns, RPO/RTO targets, DR testing cadence, and failover runbooks.
Define capacity, performance, and availability engineering processes (load testing, scaling policies, GPU/TPU capacity planning).
Implement security operations integration: SIEM/SOAR alignment, Defender/Sentinel alert routing, vulnerability/patch management SLAs.
Define FinOps operational controls: tagging standards, showback/chargeback, budgets, anomaly detection, cost optimization playbooks.
Lead operational readiness and handover: L1/L2/L3 trainiacross ng, reverse-shadowing, SOPs, and post-go-live stabilization plans.
Desired Candidate Profile
Strong expertise in operating cloud-native platforms: SRE/ITIL practices, reliability engineering, and service management.
Ability to turn NFRs into measurable SLOs, monitoring, and operational acceptance criteria.
Solid understanding of observability stacks and telemetry design (OTel, APM, SIEM integration).
Experience designing DR/BCP, backup strategies, and operational test plans in regulated environments.
Proven capability to drive operational standardization multiple vendors and teams.
Employment Type
- Full Time
Company Industry
- Retail
Department / Functional Area
- Engineering
Keywords
- Systems Architect
- Technical Architect
- Solutions Architect
- Infrastructure Architect
- IT Architect
- Cloud Architect
- Principal Architect
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Mohamed Shiras Shiras - Recruiter
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