Operation Coordinator
La vie tours
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Coordinate daily tour operations to ensure smooth execution of itineraries and client satisfaction.
- Liaise with suppliers, vendors, and partners to secure bookings, transportation, and accommodations.
- Monitor and manage operational logistics, including scheduling, resource allocation, and contingency planning.
- Communicate effectively with clients to confirm details, address inquiries, and resolve issues promptly.
- Maintain accurate records of bookings, payments, and operational documentation.
- Support the development and implementation of new tour packages and travel solutions.
- Collaborate with sales and customer service teams to deliver a seamless client experience.
- Identify opportunities for process improvement and contribute to operational efficiency.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Prepare and present regular reports on operational performance and client feedback.
Desired Candidate Profile
- Minimum of 1 year of experience in operations, preferably within the travel or tourism industry.
- Strong organizational and multitasking abilities to manage multiple tours and tasks simultaneously.
- Excellent communication and interpersonal skills for effective collaboration with clients and partners.
- Proficiency in office software and booking management systems.
- Ability to work onsite in a fast-paced, dynamic environment.
- Attention to detail and a commitment to delivering high-quality service.
- Problem-solving skills and the ability to handle unexpected situations calmly.
- Flexibility to adapt to changing schedules and operational demands.
- Customer-focused mindset with a passion for travel and tourism.
- Willingness to work flexible hours, including weekends or holidays as needed.
Company Industry
- Travel
- Tourism
Department / Functional Area
- Data Entry
- Operations
- Back Office Processing
Keywords
- Operation Coordinator
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