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Experience
5 - 9 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
ROLE PROFILE
- Implement an effective operating model for the e-Commerce Last mile deliveries using internal and/or 3P service providers.
- Develop detailed processes, quality control measures, and KPI s for a seamless and effective last mile operation.
- Review daily reporting for all internal/external customers to assess performance and full order management.
- Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.
- Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
- Implement the delivery of service contracts with providers/suppliers and ensure these are up to date with its accurate application.
- Ensure that the logistics services providers & suppliers upload accurate information & documents in the Transport Delivery System.
- Manage and ensure that all cash handling during the last mile operations are as per company s defined guidelines and procedures.
Desired Candidate Profile
REQUIREMENTS
- Bachelor s degree in E- Commerce or Business Administration.
- 5 7 years of professional work experience working in supply chain, e-commerce fulfillment, and last mile operations.
- Commercial knowledge preferred.
Company Industry
- Retail
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Operation Manager - E-Commerce
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Majid Al Futtaim
At Majid Al Futtaim, we re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.