Operation Manager Sundial Studio

Posted 30+ days ago

Experience

5 - 7 Years

Education

Master of Technology/Engineering(Production/Industrial), Master of Science(Technology), MBA/PG Diploma in Business Mgmt

Nationality

Any Nationality

Gender

Male

Benefits

Annual Air Ticket, Annual Leaves As Per Labour Law, Medical Insurance, Perks & Benefits As Per Labour Law, Visa

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Purpose

Own operational excellence across Thrive's ecosystem - from clinic patient flow to cross-entity coordination. Build the systems, processes, and team structures that allow clinical and commercial functions to deliver exceptional outcomes at scale.

Key Responsibilities

  • Design and optimise clinic operations: patient scheduling, flow management, and service delivery.

  • Build scalable processes across TC, TPL, and Sundial. Ensure consistency as we grow.

  • Coordinate team deployment and resource allocation based on demand and priorities.

  • Own execution of operational project plans: facility readiness, equipment procurement, vendor management.

  • Develop and maintain operational SOPs that codify best practices.

  • Oversee facilities management on key operational matters. Coordinate outsourced services.

  • Partner with Clinical Director to ensure operational systems support clinical excellence.

  • Lead Compliance Officer, IT Systems Admin, and operational support staff.

Performance Indicators

  • Patient wait times consistently under target thresholds.

  • Operational SOPs documented and adopted across all entities.

  • Zero operational delays impacting clinic opening or service delivery.

  • Cross-entity coordination rated positively by department leads.

  • Vendor relationships delivering value within budget.

Desired Candidate Profile

Skills & Experience

  • 5-7 years in operations management. Healthcare or clinical setting experience required.

  • Demonstrated success building processes from scratch in high-growth environments.

  • Strong understanding of patient flow, scheduling systems, and clinical support operations.

  • Experience managing cross-functional teams and complex projects.

  • Familiarity with UAE healthcare regulations (DHA/DOH) strongly preferred.

Cultural Alignment

Systems thinker who finds satisfaction in making things run smoothly. Combines rigour with flexibility. Anticipates problems before they materialise. Earns trust through consistent execution.

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Operational Excellence Manager
  • Operations Coordinator
  • Team Leadership
  • Cross-Functional Collaboration
  • Business Operations Manager
  • Service Delivery Manager
  • Stakeholder Engagement

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Sundial Studio

Thrive is a next-gen healthcare platform where quality care, technology, and exceptional people converge. We're transforming the delivery of mobility and performance services. We prioritize making care deeply personal and build the clinical, diagnostic, and operational infrastructure to back it up. We’re launching in Dubai this year with our first DHA-regulated physiotherapy and rehabilitation clinic, alongside a state-of-the-art sports performance diagnostics lab situated in an eminent boxing gym. Our ambition: to become the region's definitive destination for musculoskeletal health and human performance. Thrive is powered by Sundial Studio, a venture launch pad and holding company architecting novel solutions for urban life. Sundial takes a long-term horizon in modernizing non-cyclical human capital centric consumer businesses, believing that technology should serve people, not the other way around. Infrastructure for human potential.

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