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Experience
3 - 8 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise daily driver operations and ensure compliance with company standards.
Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
Manage driver performance, implement improvement plans, and recognize top performers.
Plan and assign shifts while ensuring full route coverage and smooth handovers.
Coordinate with dispatch to optimize driver allocation and operational efficiency.
Provide coaching, support, and resolve operational issues and escalations.
Ensure compliance with safety, policies, and branding standards.
Prepare performance reports and collaborate with internal teams to improve service quality.
Desired Candidate Profile
Minimum 3+ years of experience in delivery operations or a supervisory role.
Strong ability to monitor KPIs and drive operational efficiency.
Proven leadership, team management, and coordination skills.
Proficiency in delivery management systems and operational software.
Bachelor s degree in Business, Logistics, or related field preferred.
Valid driver s license
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Operation Supervisor (Delivery)
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