Operational Excellence Section Head (Design & Implementation)

B.TECH

Key Responsibilities

• Lead process improvement initiatives across multiple departments to enhance operational efficiency and effectiveness.
• Map, analyze, and redesign business processes using methodologies such as Lean, Six Sigma, or Kaizen.
• Identify bottlenecks, waste, and inefficiencies, and recommend practical solutions.
• Partner with business leaders and stakeholders to define improvement goals, success metrics, and project scope.
• Drive adoption of process improvements by developing training, documentation, and change management strategies.
• Monitor and report on performance indicators, cost savings, and productivity improvements.
• Stay current with industry trends, best practices, and new technologies to continuously improve organizational performance.
• Support a culture of continuous improvement by mentoring teams and promoting innovative problem-solving approaches.
• enhance of business processes and workflows by identifying gaps, risks, and opportunities for improvement.
• Apply Lean Six Sigma methodologies (Green Belt level or higher) to analyze raw data, identify root causes, and design effective solutions.
• Lead and support continuous improvement projects with measurable outcomes in efficiency, quality, and cost optimization.
• Collaborate with cross-functional teams to redesign workflows and processes, ensuring alignment with business goals and compliance standards.
• Drive change management initiatives, ensuring smooth adoption of new processes across the organization.
• Develop and present clear reports, dashboards, and recommendations to management based on data-driven analysis.
• Support and maintain Quality Management Systems (QMS) in line with ISO 9001 requirements (if applicable).

• experience using Visio or similar process-mapping tools

Key Skills & Competencies

• Process mapping and workflow design
• Root cause analysis & structured problem solving
• Data analysis and KPI development
• Stakeholder management and facilitation
• Change management & implementation leadership
• Strong written and verbal communication
• Analytical, structured, and detail-oriented mindset