Operations Agents
Client of NOK for Human Capital
Posted on 11 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Conduct outbound calls to customers to address inquiries, complaints, and order-related concerns.
Identify customer needs and provide accurate, timely solutions in line with company policies
Key Responsibilities
- Conduct outbound calls to customers to address inquiries, complaints, and order-related concerns.
- Identify customer needs and provide accurate, timely solutions in line with company policies
Skills & Competencies
- Strong communication and interpersonal skills.
- Customer-focused mindset with problem-solving abilities.
- Ability to handle customer interactions professionally and calmly.
- Basic computer literacy.
- Good organizational and time-management skills.
Language Requirements
- English proficiency: B1 B2 level.
Desired Candidate Profile
Grads and Undergrads (without any commitments or attendance)
previous experience is a must
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Operations Agents
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Client of NOK for Human Capital