Job Description

Roles & Responsibilities

Job Roles & Responsibilities:

Analysis & Strategic Coordination
Collect, organize, and analyze data from diverse internal and external sources
Identify patterns and insights using Excel and other analytical tools to support decision-making
Conduct research and stakeholder interviews to define and diagnose operational problems
Develop clear recommendations and action plans based on findings
Translate data and concepts into visuals, reports, and presentations
Process Optimization & Systems Support
Design and implement administrative workflows, policies, and procedures for streamlined operations
Own Jira project boards and workflow automation (create, customize, optimize)
Support continuous improvement initiatives across procurement, payroll, insurance, compliance, and facilities
Document processes and drive process standardization across regions
Operational Management
Support execution of global payroll and ensure compliance with tax/social security/reporting requirements per region
Assist in procurement, inventory control, office facilities, and vendor management
Track departmental budgets, expenses, and cost-saving initiatives
Monitor key operational metrics and prepare reports for leadership review
Oversee and manage global Facilities

Requirements

Needed Competencies:

They serve as the basis for the supervisor's assessment of employee performance.
Excellent communication skills (written and spoken) in English to correspond with global stakeholders is a must have
Analytical minded to process large amounts of data and the ability to do research
Critical thinking to find multiple viable solutions for a challenge
Problem-solving skills to find multiple viable solutions for a challenge
Technical fluency in business tools and data platforms
Strong research skills, attention to detail, and ability to distill complex information
Excellent time management and organizational abilities
Ability to work cross-functionally with diverse teams across time zones

Education:

BA/BS degree in Engineering, Computer Science, Business Administration, or any other related field

Experience:

1 3 years of experience in operations, business analysis, legal ops, compliance, or procurement

Knowledge, Skills and Abilities:

Exceptional Excel skills (pivot tables, Power Query, complex formulas, VLOOKUP/XLOOKUP, dashboards)
Demonstrated analytical thinking and research-driven problem-solving
Past experience in a tech role is highly preferable
Creative presentation skills (PowerPoint, Canva, or similar tools)
High level of accountability, adaptability, and proactive ownership of tasks
Preferences
Hands-on experience with Jira (including building workflows, forms, and automations)
Exposure to business insurance, health insurance, or government registration processes
Experience with facilities or workplace operations
Familiarity with ERP systems (e.g., SAP ByDesign, Odoo)
Comfort working in a global or multi-regional organization
Understanding of compliance frameworks (SOC2, ISO, etc.)

Operations and Strategy Analyst
Avertra

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