Operations Manager

Client of Hirelebanese

DUTIES & RESPONSIBILITIES

1. Warehouse Management:
• Oversee operations of raw materials, production, finished products, and branch warehouses.
• Ensure all warehouses operate efficiently and effectively.
• Ensure products are stored in designated locations according to company procedures, minimizing warehouse damages.
• Implement and maintain warehouse policies and procedures.
• Ensure accurate counting and documentation of receiving, handling, and dispatching goods, following FIFO/FEFO procedures to maintain stock accuracy.
• Monitor inventory levels and coordinate with procurement to ensure adequate stock levels.
• Conduct periodic checks on warehouse buildings, racking, and equipment to assess maintenance and repair needs.
• Conduct regular audits and inspections to ensure compliance with safety and quality standards.
2. Logistics and Transportation:
• Manage internal daily transportation and distribution operations across all warehouses to maximize productivity and storage efficiency.
• Direct transportation operations, including on-time dispatching, routing, delivery tracking, and returns.
• Monitor fleet time and capacity utilization, ensuring delivery routes comply with requested delivery dates through Roadnet.
• Develop transportation policies and procedures.
• Optimize transportation routes to ensure cost-efficiency and timely delivery.
• Coordinate with external transportation providers as needed.
• Manage external transportation deals and relationships.
• Monitor transportation costs and implement strategies to reduce expenses.
3. Market Delivery Unit:
• Oversee the market delivery unit to ensure timely and accurate delivery of products to customers.
• Develop and implement delivery schedules to meet customer demand.
• Monitor delivery performance and address any issues or delays promptly.
• Ensure delivery vehicles are well-maintained and comply with safety regulations.
• Communicate with customers to expedite unloading times and improve unloading processes
4. Team Leadership:
• Organize and supply the team with adequate resources to achieve desired outcomes.
• Lead, train, and develop warehouse and logistics staff.
• Foster a positive and productive work environment.
• Conduct performance reviews and provide feedback to team members.
• Ensure staff compliance with company policies and procedures.
5. Process Improvement:
• Identify and implement process improvements to enhance operational efficiency.
• Apply best practices to streamline warehouse and transportation operations.
• Monitor key performance indicators (KPIs) and use data to drive decision-making.
• Recommend plans and projects to optimize storage and delivery costs
6. Budget Management:
• Develop and manage budgets for warehouse operations and transportation.
• Monitor expenses and implement cost-saving measures.
• Prepare regular reports on warehouse and transportation performance.
7. Central Communication:
• Act as a central communicator between procurement, demand planning, production, and sales teams.
• Ensure alignment and coordination across all departments to meet operational goals.
• Facilitate regular meetings and updates to ensure clear communication and prompt resolution of issues.
• Work closely with these teams to anticipate and respond to changes in demand, supply, and production schedules.