Operations Manager
eMinds
Employer Active
Posted on 20 Nov
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Experience
5 - 7 Years
Job Location
Education
Bachelor of Arts(Maths)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
Lead onsite customer operations & team performance
Define strategy & align Etisalat services with customer needs
Manage incidents, problems, and service level agreements
Oversee suppliers, projects, and continual service improvement
Skills & Qualifications:
5–6 years in service management/delivery
Bachelor’s in Engineering/IT
Mandatory: CCNA, PMP, ITIL Foundation (OSA/SS preferred)
Strong leadership & relationship management
Desired Candidate Profile
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Data Entry
- Operations
- Back Office Processing
Keywords
- Operations Manager
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