Operations Officer The World Bank

Roles and Responsibilities

The Operations Officer reports to the Regional Hub Manager in Riyadh. S/he will be a key member of a growing Country Office (CO) that includes resident staff mapped to Global Practices (GPs), as well as staff working on RAS operations, resource management, IT, external affairs, and administration. S/he will be part of the GCC Operations Team that supports GCC operational work across the six countries, in addition to tasks in the CO that s/he is based in. Specific duties and accountabilities include:

Facilitates RAS Business and Program Development

• Supports the Regional Hub Manager and Program Manager in monitoring the implementation of Country Program Strategies, and the preparation of progress reports and completion reports.
• Contributes to business development in support of the Program Manager and Senior Operations Officer, and in collaboration with Resident Representatives and other GP staff across GCC countries.
• Supports the CMU operations team in the preparation, negotiation, and agreement of new activities.

Supports Portfolio Implementation and Management

• Facilitates the CMU operational portfolio management and monitors and addresses quality issues to ensure high quality and results on the ground across GCC.
• Participates in the design and implementation of all GP activities in an advisory capacity for portfolio assigned to him/her.
• Provides reviews at early proposal, concept, and output stages of RAS operations
• Serves as a direct liaison between GP staff and relevant counterparts on the client side.
• With guidance from the Regional Hub Manager and Program Manager, liaises with main counterparts in the CO, on project monitoring, legal agreement and Bank policies; and organizes training and workshops as needed.
• Contributes to the provision of ongoing guidance, advice and support on local political, social economic and other relevant developments to the country team.
• Facilitates the Saudi Program s stand-alone agreements and bills with counterparts, liaising with the World Bank s regional legal counsels.
• Contributes to the confirmation of Saudi TCP expenses with RM.
• Leads certain tasks for the CMU, or participate as a member of task teams, as may be assigned by the Program Manager based on the incumbent's areas of professional specialization and interest.

Monitors Program Delivery/Provides Quality Assurance

• Implements monitoring system to formally track concept notes, aide memoires, completion summaries, and budget utilization.
• Conducts daily/weekly/monthly monitoring of activities with GCC Operations Team.
• Contributes to the quarterly and annual report preparation to MOF.

Supports Country Office Budget, Procurement, Security, and HR functions

• Provides review and support to CO budget processing with RM staff as needed.
• Chairs/participates in procurement committees and recruitment panels for the CO.
• Coordinates, implements and updates, as necessary, the Country Office Security and Safety program and Business Continuity Plan, covering Bank Group personnel and dependents.
• Fosters the development of capacity in the CO by, inter alia, by coordinating the knowledge and learning agenda for CO staff, helping to organize training activities and mentoring junior staff.

Supports the Regional Hub Manager in Country Office Management and Partnership Building

• Attends and/or contributes to the Operations Team (OT) meetings and helps monitor the strategic directions of overall RAS program.
• Leads the preparation of various management briefs requested throughout the year.
• Supports the Regional Hub Manager in managing relations with clients, civil society, private sector entities, including by delivering representation and reach-out activities to key stakeholders, especially as they relate to the broader RAS strategic agenda for the Bank and project operational matters.