Operations Specialist

Integrated Equipment Com...

Key Responsibilities:

• Process Management: Monitor and improve daily operational workflows to ensure maximum productivity.
• Coordination: Act as a bridge between different departments (Sales, Finance, Logistics) to ensure smooth communication.
• Vendor Relations: Manage relationships with external partners and suppliers to ensure timely delivery of services.
• Quality Control: Identify bottlenecks in the system and implement effective solutions to maintain high service standards.
• Documentation: Maintain updated records of internal procedures and policies.
• customer Follow-up: Manage post-service communication with customers to ensure satisfaction and professionally handle any feedback or complaints.
• Maintenance Team Supervision: Oversee the maintenance team's daily operations, ensuring all technical tasks are executed accurately and on time.
• Scheduling & Resource Planning: Create and manage efficient work schedules and shifts for the maintenance team to ensure 24/7 or optimal coverage.
• Spare Parts Inventory Management: Monitor stock levels of spare parts, conduct regular inventory audits, and ensure no shortages occur in critical items.
• Procurement & Purchasing: Handle the end-to-end procurement process for tools and spare parts, from identifying needs to negotiating with vendors and finalizing purchases.

• Experience: 1 3 years of experience in operations, supply chain, or a similar administrative role.
• Skills:

Expertise in Microsoft Office.

Strong analytical and problem-solving skills.

Ability to multitask and work under pressure in a fast-paced environment.

• Tools: Familiarity with CRM or ERP systems is a plus.