Operations Specialist

Client of Hirelebanese

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are hiring two Operations Specialists to support client onboarding, payment processing, and customer support. You will ensure accurate client data, smooth payment operations, and timely, high-quality client assistance.

Main Responsibilities

Onboarding

  • Collect and check client documents (KYC/AML).
  • Set up new client accounts.
  • Guide clients through the onboarding steps and answer questions.

Payment Processing

  • Process payments.
  • Check payment details and make sure transactions are correct.
  • Fix payment issues by working with providers and internal teams.

Customer Service

  • Respond to client questions via email, phone, and chat.
  • Help clients understand the platform, payments, and processes.
  • Solve client issues quickly and escalate when needed.

Desired Candidate Profile

Fluent in Farsi & English

1 3 years experience in FX (preferred), fintech, or payments

Experience with CRM systems and Excel

Strong communication, attention to detail, and problem-solving skills

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Administration

Keywords

  • Operations Specialist

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Client of Hirelebanese

https://www.hirelebanese.com/jobdetails.aspx?id=277075

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