Operations Specialist / Senior Operations Specialist
51 Talk
Posted 30+ days ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Operations Specialist / Senior Operations Specialist (Class Mentor)
Responsibilities:
Improve service processes and content to enhance user satisfaction.
Identify service gaps and implement solutions to optimize the user experience.
Develop and refine SOPs and strategies related to class consumption.
Analyze class usage data and drive continuous improvements.
Collaborate with cross-functional teams to achieve business goals.
Support key initiatives including training and project execution.
Analyze operational data to support decision-making and identify inefficiencies.
Coordinate with product, tech, and marketing teams for smooth operations.
Manage internal and external resources to improve operational efficiency.
Desired Candidate Profile
Requirements:
Bachelor s degree in Business, Operations, Data Analytics, or related field.
Proficient in Excel, SPSS, or other data tools.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and teamwork abilities.
Fluent in English (written and reading); Chinese proficiency is a plus.
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Installation
- Maintenance
- Operations
- Repair
Keywords
- Operations Specialist / Senior Operations Specialist
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com