Operations Supervisor

WINMORE

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

1. Consultation Ownership (A Z)

Take ownership of consultation cases after inquiry verification

Conduct or manage consultation sessions with clients

Assess client needs, scope, feasibility, and commercial viability

Lead client discussions, alignment, and expectation management

Negotiate scope, timelines, and commercial terms when required

2. Deal Execution & Closing

Convert validated consultations into confirmed deals

Coordinate approvals and confirmations with clients

Ensure clear agreement on deliverables, timelines, and pricing

Own the case until formal confirmation and payment initiation

3. Consultant & Vendor Management

Select and assign the most suitable freelance / project-based consultant

Align consultants on scope, pricing, timelines, and expectations

Manage consultant performance and delivery throughout the project

Act as the single point of contact between client and consultant

4. Project Delivery Management

Oversee execution from kickoff to final delivery

Monitor timelines, quality, risks, and scope changes

Resolve issues between clients and consultants proactively

Ensure client satisfaction and proper project closure

5. Financial Control & Payments

Ensure client payments are collected as agreed

Coordinate consultant/vendor payouts after successful delivery

Protect project margins and flag financial risks early

Close cases only after cash-in, cash-out, and margin confirmation

Desired Candidate Profile

Required Skills & Profile (Non-Negotiable)

Strong communication and stakeholder management skills

High emotional intelligence and ability to handle pressure

Proven negotiation and expectation-management capability

Strong analytical thinking (costs, margins, risks, timelines)

Ownership mentality acts like a mini-GM per case

Comfortable working with freelance consultants and clients

Trustworthy and disciplined with financial handling

Ideal Background

Operations / Project Manager in consulting, agencies, or service firms

Account Manager or Engagement Manager (B2B services)

Senior consultant with operational exposure

Company Industry

Department / Functional Area

Keywords

  • Operations Supervisor

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