Operations Team Lead
WUZZUF
Employer Active
Posted 10 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are hiring an Operations Lead to manage iCareer s full on-ground and training operations. You will lead a team of Operations Specialists responsible for executing events, training activities, and job seeker-facing operations. This role requires strong leadership, structured execution, and the ability to run smooth, high-volume operational workflows while ensuring a consistent and high-quality learner experience across all programs.
What You Should Bring
- 5+ years of hands-on operations experience in training, education, events, or similar field-execution environments.
- Minimum 2 years of proven leadership experience managing on-ground teams.
- Strong experience handling logistics, events, coordination, and multi-stakeholder operations.
- Ability to set clear standards and ensure team adherence.
- Excellent communication and people management skills.
- Proficiency in Excel is a must
- Familiarity with project management tools such as ClickUp or Trello is preferred.
- Call center exposure is a plus.
- Project management certifications or training are a plus.
Desired Candidate Profile
5+ years of hands-on operations experience in training, education, events, or similar field-execution environments.
Minimum 2 years of proven leadership experience managing on-ground teams.
Strong experience handling logistics, events, coordination, and multi-stakeholder operations.
Ability to set clear standards and ensure team adherence.
Excellent communication and people management skills.
Proficiency in Excel is a must
Familiarity with project management tools such as ClickUp or Trello is preferred.
Call center exposure is a plus.
Project management certifications or training are a plus.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Administration
Keywords
- Operations Team Lead
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