Operator Base Electronic Security Systems (ESS)

GardaWorld

The Contractor will be asked to declare their preferences for a primary, secondary, and tertiary hub airport from the GardaWorld hub list at the commencement of their engagement. Where possible and commercially acceptable, GardaWorld will look to book travel to and from one of the preferred hubs.
The Contractor will be responsible for any travel arrangements between the hub airport and their home address. The Company will pay for any transfers from the airport near the project location or any other intermediate landing location to the Consultant s accommodation at the project.
Further information can be found in the GardaWorld Contractor Travel Standard Operating Instruction (SOI), a copy will be provided upon acceptance.
Role Requirements
Skills & Competencies:
• Good technical aptitude and comfort working with digital security systems.
• High attention to detail and ability to detect anomalies on camera feeds or sensor alerts.
• Effective written and verbal communication skills in English; Arabic is an advantage.
• Calm under pressure with good judgment in emergency situations.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and incident logging software.
Essential Requirements :
• High school diploma or equivalent; additional technical or IT training preferred.
• 2 4 years of experience working with electronic security systems in a control room, SOC, or military installation.
• Familiarity with surveillance software (e.g., Milestone, Genetec, Avigilon) and access control systems.
• Basic understanding of electronics, computer systems, or networked security infrastructure.
• Prior experience in high-risk environments (e.g. military bases, embassies, critical infrastructure) is an asset.
• Current and valid UK C or C1 Driver s license (for B6 vehicles) or equivalent
• Satisfactory completion of a criminal record check within the recent 6 months.
Desirable:
• Experience in biometric access systems, perimeter radar, UAS detection, or PSIM (Physical Security Information Management) platforms.
• Training in security operations, hostile environment awareness, or emergency response.
• Familiarity with NATO or U.S. military base security operations.
Services
Services provided by the contractor shall include, but not be limited to, the operation and monitoring of Electronic Security Systems (ESS) to ensure the safety and security of personnel, facilities, and assets at Balad. The ESS Operator is responsible for the day-to-day surveillance, detection, and reporting of security-related events using integrated technologies such as CCTV, intrusion detection, and access control systems. Services the contractor can expect to carry out, but are not limited to, are as follows:
• Monitor and operate the base s Electronic Security Systems, including closed-circuit television (CCTV), access control, perimeter sensors, alarm systems, and integrated security platforms.
• Identify and assess suspicious activity, system anomalies, or breaches in real time and report immediately to the ESS Supervisor or Security Operations Centre (SOC).
• Maintain continuous surveillance coverage of designated zones, ensuring all systems are fully operational, recording correctly, and free of obstruction or technical error.
• Conduct regular system checks and diagnostics to confirm functionality and escalate faults or outages to the appropriate maintenance or IT support teams.
• Respond to triggered alerts from intrusion detection systems and coordinate with mobile patrol units or static guards for on-ground investigation.
• Maintain accurate logs of daily ESS operations, including incident records, system alerts, equipment faults, and routine observations.
• Ensure proper archiving, storage, and retrieval of surveillance footage in support of investigations, reviews, or incident follow-up.
• Assist with the calibration, software updates, and basic troubleshooting of ESS components under supervision or as directed.
• Participate in training exercises, emergency drills, and refresher briefings relating to ESS operations, emergency protocols, and threat response.