Order Taker - Room Service Hilton Hotels

Employer Active

Posted 10 hrs ago

Experience

1 - 3 Years

Job Location

Manama - Bahrain

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As an Order Taker - Room Service, you would be responsible for answering all telephones, taking guest orders & dispatches via 2-way communication system and ensure department compliance with service standards.

What will I be doing?

As an Order Taker - Room Service, you will be responsible for performing the following tasks to the highest standards:

  • Handle in room dining guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
  • Present a positive, professional, and courteous image, to ensure guest satisfaction
  • Maintain the brand's high quality standards
  • Ability to remain calm and perform all essential functions during emergency situations
  • Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found

Desired Candidate Profile

What are we looking for?

An Order Taker - Room Service serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Prior hotel In room dining experience required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • High School Diploma


Company Industry

Department / Functional Area

Keywords

  • Order Taker - Room Service

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com