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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As an Order Taker - Room Service, you would be responsible for answering all telephones, taking guest orders & dispatches via 2-way communication system and ensure department compliance with service standards.
What will I be doing?
As an Order Taker - Room Service, you will be responsible for performing the following tasks to the highest standards:
- Handle in room dining guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
- Present a positive, professional, and courteous image, to ensure guest satisfaction
- Maintain the brand's high quality standards
- Ability to remain calm and perform all essential functions during emergency situations
- Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found
Desired Candidate Profile
What are we looking for?
An Order Taker - Room Service serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Prior hotel In room dining experience required
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- High School Diploma
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Order Taker - Room Service
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