Outbound Sales Advisor English Speaker - Evening Shift

Pens.com

PRIMARY RESPONSIBILITIES:

• Calling existing customers using preloaded workflow and generating increased sales.
• Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
• Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care.
• Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders
• Achieve weekly individual sales, calls and revenue targets.
• Attend weekly team catch up meetings, brainstorm new ideas and sales techniques.
• Maintain up-to-date knowledge of our products and processes, which will be supported by on on-going training, support, and coaching.
• Any other duties/projects as directed by Senior Management.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES: 

• Fluent in English
• Ideally a minimum of 1 year experience in sales environment with an understanding of the importance of building relationships with key decision makers
• Passionate about delivering customer service and managing customer expectations.
• Excellent communication and negotiation skills
• Have the ability to maintain professionalism under pressure and handle objections in an appropriate manner.
• An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.
• Strong experience in Microsoft Office, Excel, and other systems
• Highly organized with a strong attention to detail and ability to multitask.
• Self-motivated, goal oriented and results driven.
• Enjoy working in a team environment