Outbound Travel Consultant

Agazat Masr

1. Outbound Tour Package Design & Sales:
Design, price, and sell tailored outbound tour packages, including honeymoons, adventure tours, and luxury experiences, based on client needs and preferences.
Stay updated on global travel trends, destinations, and travel deals to create competitive packages.
Work with international travel vendors, including hotels, tour operators, and activity providers, to secure the best rates and exclusive experiences for clients.

2. Flight Ticket Management:
Handle all aspects of flight ticketing, including booking, issuing, reissuing, and processing refunds as necessary.
Work closely with airlines to arrange group bookings, changes, and cancellations.
Ensure that all flight details comply with clients itineraries and handle any flight-related issues promptly and professionally.

3. Customer Relationship Management:
Provide exceptional customer service, maintaining strong relationships with clients to ensure satisfaction and repeat business.
Customize services for honeymooners and other special interest clients, ensuring their travel experiences are memorable and stress-free.

4. Operations & Logistics Management:
Coordinate all travel-related logistics, including ground transportation, accommodations, activities, and special requests.
Prepare detailed itineraries for clients, ensuring clarity on each aspect of their journey.

5. Marketing & Promotion:
Collaborate with the marketing team to promote outbound tour packages, honeymoon offerings, and seasonal deals.
Contribute to the development of content for marketing channels, including website, social media, and newsletters.

6. Financial and Administrative Tasks:
Monitor financial performance, ensuring each package meets revenue goals and cost controls.
Manage payment processing, invoicing, and accurate financial record-keeping.
Track refunds, cancellations, and reissues to ensure all client financial matters are handled accurately and efficiently.

Corporate Benefits

• Social insurance
• Basic salary and annual discretionary bonus scheme based on yearly performance in addition to monthly competitive incentives
• Progressive career advancement opportunities.
• 2 Days weekly off

• Excellent in English language speaking and writing
• Bachelor s degree in Tourism, Hospitality, Business, or related field.
• Minimum of 3-5 years of experience in outbound tour operations, with a strong understanding of international destinations and travel logistics.
• Proven experience in designing and selling honeymoon and custom travel packages.
• Familiarity with travel management software and GDS (Global Distribution Systems) for flight booking.
• Proficiency in flight ticket booking, issuing, reissuing, and refund management.
• Excellent communication skills, excellent time management skills, and excellent customer focus attitudebr>
  Preferred Skills:
• Multilingual skills are an advantage.
• Strong project management and organizational abilities.
• Ability to work well under pressure and handle multiple tasks.