Outlet Assistant Manager Four Seasons Hotel

• Work on a team that is built on mutual respect, collaboration, excellent service.

• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

• Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.

Four Seasons Hotel Doha:

Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveler s haven fashioned to the finest international standards. It is the centerpiece of Doha s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 237 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel s All-Day or Fine Dining Restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.

• Engage with the food and beverage and culinary team to collaborate on developing an innovative food & beverage program. Also assist with scheduling, payroll, and other managerial duties as needed.

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

• Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for any operations.

• The ability to work closely with the Managers, Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attending regular operational meetings to ensure effective coordination and cooperation between departments.

• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.

• Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

• Engages in guest interaction appropriately; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.

• Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur. Make sure the team is always informed about such glitches in the near future.

• Works closely with Assistant Director of F&B in preparing annual plans, and forecasts and managing expenses to meet departmental budgetary goals.

• Conducts and evaluates routine sales analysis and competitive pricing surveys; keeps abreast of F&B trends and new developments in the market.

• Ensuring menus are in place making sure to meet the needs and trends of every occasion to increase sales and revenue.

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

• Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.

• Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Preferred Qualifications and Skills

• Previous experience for at least 2 years in a similar role or supervisory role with a Luxury Hotel or Resort.

• Excellent English language skills both written and verbal

• College degree, preferably in Hospitality Management

• Strong leadership skills

• Excellent interpersonal and problem solving skills