Outlet Manager Hyatt Hotel

Lead all front-of-house operations, ensuring the restaurant runs smoothly, from daily opening and closing procedures to managing service flow.

• Recruit, train, schedule, and manage the performance of the entire service team, fostering a positive and efficient work environment.
• Serve as the ultimate host and "face" of the restaurant, warmly welcoming guests, building relationships with regulars, and professionally resolving any complaints.
• Drive restaurant profitability by managing the outlet's P&L, controlling costs (labor, beverage, supplies), and minimizing waste.
• Work with the Chef de Cuisine to ensure food quality and presentation are consistently high and authentic to the Singaporean concept.
• Manage all inventory for beverages, glassware, and service supplies, placing orders and conducting monthly stock-takes.
• Implement local marketing initiatives and promotions to attract guests and boost sales.
• Ensure the restaurant's ambiance, from decor to music, reflects the intended Singaporean vibe.
• Guarantee strict compliance with all health, safety, and hygiene regulations.