Part time Operator
Mideast Assistance International SAL
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Receiving and replying to phone calls and mails within agreed time scales and according to call center procedure.
Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations.
Collecting all the information needed from the patient and creating files on the system.
Following up with the patient for the needed documents.
Advising patients on benefits and services available.
Updating the patient about the file status.
Following up on the patient files.
Working in a team environment to ensure proper case handling.
Ensuring the application of all the quality requirements.
Executing any job related task requested by the Project Manager
Ensuring proper communication with all departments to maintain suitable work environment.
Company Industry
- Insurance
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Part Time Operator
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Mideast Assistance International SAL