Partner Support Specialist Ninja

Employer Active

Posted on 8 Apr

Experience

1 - 6 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Be part of a fast-paced, impact-driven environment

  • Opportunity to grow into advanced support or quality-focused roles
  • Work closely with cross-functional teams to improve partner experience

Desired Candidate Profile

Minimum 1 year in customer/partner support, account coordination, or operations

  • Confident troubleshooting skills.
  • Strong written and verbal communication in English (additional local language(s) a plus); able to simplify complex issues.
  • Organized, detail-oriented, and calm under pressure.
  • Experience with a ticketing system (e.g., Zendesk, Freshdesk), CRM, and basic spreadsheets for case notes and reporting.
  • Willingness to work shifts, evenings/weekends, and local holidays on a rotation as the business requires.
  • Strong quality mindset.
  • Ability to manage multiple tasks and prioritize effectively; ticket queues and chat/phone channels.

Company Industry

Department / Functional Area

Keywords

  • Partner Support Specialist

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