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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Be part of a fast-paced, impact-driven environment
- Opportunity to grow into advanced support or quality-focused roles
- Work closely with cross-functional teams to improve partner experience
Desired Candidate Profile
Minimum 1 year in customer/partner support, account coordination, or operations
- Confident troubleshooting skills.
- Strong written and verbal communication in English (additional local language(s) a plus); able to simplify complex issues.
- Organized, detail-oriented, and calm under pressure.
- Experience with a ticketing system (e.g., Zendesk, Freshdesk), CRM, and basic spreadsheets for case notes and reporting.
- Willingness to work shifts, evenings/weekends, and local holidays on a rotation as the business requires.
- Strong quality mindset.
- Ability to manage multiple tasks and prioritize effectively; ticket queues and chat/phone channels.
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Partner Support Specialist
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