Partnerships Management Support

PayTech Group

Core Responsibilities and Accountabilities

Partnership Identification & Development

• Analyze market trends to identify new partnership opportunities and potential competitive advantages in collaboration with product development teams.
• Identify potential retail and e-commerce partners that align with the banks card business objectives and customer needs.
• Develop and maintain a pipeline of prospective partners for card products, loyalty programs, and enhance customer experience.
• Act as the primary point of contact for partners, handling day-to-day communications, conflict resolution, and performance reviews.

Strategic Planning & Execution

• Participate in the development of partnership goals, strategies, and key performance indicators.
• Create partnership proposals and business cases, outlining objectives, revenue models, and expected customer impact.
• Work with cross-functional teams, including Product, Marketing, Legal, Compliance, and Technology, to ensure partnerships are feasible, compliant, and strategically aligned.
• Ensure partnership elements are integrated seamlessly into product features, benefits, and marketing initiatives.

Contract Negotiation & Relationship Management

• Lead contract negotiations with prospective partners, ensuring mutually beneficial terms that align with the banks objectives.
• Manage ongoing relationships with existing partners to maximize partnership value and identify opportunities for further collaboration.
• Regularly track and assess the performance of partnership initiatives against agreed KPIs.

Knowledge and Experience

• Bachelors degree in Business, Marketing, Finance, or a related field (MBA or relevant advanced degree preferred).
• 5+ years of experience in partnerships, business development, or product management, ideally within the financial services, retail, or e-commerce sectors.
• Strong understanding of the retail banking, with experience in launching customer-facing products.
• Excellent negotiation, relationship management, and stakeholder engagement skills.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Strategic mindset with analytical skills, able to interpret data and trends to drive decision-making.
• Excellent verbal and written communication skills, with the ability to present to senior leadership.