Parts Advisor

Kasrawy Group

- Provide exceptional customer service to clients in person, over the phone, and via email

- Assist customers in identifying and ordering the correct parts for their vehicles

- Maintain accurate inventory records and ensure timely replenishment of stock

- Work closely with the service department to ensure timely and accurate delivery of parts

- Process customer orders and payments in a timely and efficient manner

- Handle customer complaints and concerns in a professional and timely manner

- Keep up-to-date with the latest automotive parts and trends to provide customers with accurate information and recommendations

- Maintain a clean and organized parts department to ensure a professional and efficient work environment

- Collaborate with team members to achieve department goals and targets

- Adhere to all safety and company policies and procedures.